Sunil Sharma is an Australian hospitality and real estate professional with more than 19 years of experience in hotel operations, accommodation services, and property management. He is recognised for leading large teams, improving operational efficiency, and implementing organisational systems that deliver measurable financial outcomes. Sharma has held senior and mid-level management roles across major hotel groups including Accor, TFE Hotels, RACV, Quest, and Travelodge. He is also the Operations and Business Development Manager at Sapphire Real Estate in Schofields, Sydney, where he contributes to business growth, client relations, and organisational development.

Early Life and Education

Sharma was born in Nepal and later moved to Australia, where he established his professional career. He completed a Diploma in Accounting at Federation University Australia in 2008 and later earned a Bachelor of Commerce from King’s Own Institute in Sydney.

Career Early Career at Accor (2006–2015)

Sharma began his hospitality career with Accor in Sydney, where he worked as an Assistant Manager. His responsibilities included staff recruitment and development, revenue and occupancy forecasting, accounts receivable and payable, group reservations, and daily financial reconciliations. He received a written commendation from the Chief Operating Officer (Pacific) for consistently surpassing customer service expectations.

Travelodge Manly–Warringah (2015–2017) As Duty Manager, Sharma oversaw daily front office operations, shift management, guest relations, and emergency procedures. He ensured that service delivery met brand standards while supporting financial and operational objectives.

Accor – Mercure Launceston and Associated Properties (2017–2019)

Sharma advanced to the role of Operations Manager, overseeing the daily functioning of four establishments: Mercure Launceston, Hotel Launceston, 96 on Arthur Apartments, and Titanium Bar & Bistro. He managed a team of 45 employees and was responsible for budgets, departmental performance, guest experience, and policy implementation.

Acting General Manager

During an eight-month higher-duties tenure as Acting General Manager:

He identified opportunities to convert underutilised function rooms into 10 additional hotel rooms, generating approximately AUD 350,000 in annual revenue.

He introduced a Standard Operating Procedure giving departments direct responsibility for budgets and forecasting, reducing operational costs by more than AUD 120,000 per year.

His overall performance was formally recognised as exceptional by senior leadership.

RACV Hobart Hotel (2019–2021)

As Front Office Manager, Sharma led a team of 62 staff responsible for reservations, arrivals, departures, room allocation, and guest services. He refined the hotel’s Guest Recognition Program by introducing improved guest profiling systems and tailored amenities, increasing positive reviews and allowing more accurate financial tracking of guest-related costs.

Travelodge Sydney Airport – TFE Hotels (2021–2023)

Sharma served as Assistant Hotel Manager, overseeing daily operations, budgeting, staff management, guest satisfaction initiatives, vendor relations, and OHS compliance. He fostered a culture of integrity, service, and accountability within the team, contributing to an improvement in the hotel’s Balanced Scorecard satisfaction rating from 8.4 to 9.0.

Quest Bella Vista (2023–2025)

Sharma currently works as Rooms Division Manager, where he oversees front office, housekeeping, maintenance, reservations, and compliance operations. He supports the General Manager with annual business planning and frequently performs higher duties as Acting General Manager.

Real Estate Career Sapphire Real Estate (Sydney)

Alongside his hospitality career, Sharma is the Operations and Business Development Manager at Sapphire Real Estate, a property agency based in Schofields, New South Wales. His responsibilities include:

operational workflow design

business development strategies

agent support and training

customer experience enhancement

process optimisation

Sharma is known for his friendly communication style, strong work ethic, and active community engagement in the Western Sydney property market.

Personal Life

Sharma lives in New South Wales, Australia. He maintains close ties to the Nepali–Australian community and is also active in the Western Sydney real estate market.