Mebratu Bogale Abatye 102 prospect St. #B Cambridge, MA 02139 Phone 603-770-9827 Skill and Capability 1 Hardworking, responsible and reliable 2 Capable of working with others 3 Ability to maintain good customer relations 4 Proficient in computer software: Microsoft Word, Microsoft Excel, Microsoft 98, 2000 and 2003, UNIX-Micro Banker, Flex Cube (Banking Application program), Bank of American Merlin teller and Merlin plat form applications and E-mail. 5 Trained on effective customer handling technique.

Experience

DEC. 2005-till now Bank of America Teller, Sales and Service Specialist, Personal Banker, Tellers Manager (all positions at Harvard sq Banking center which is on of the biggest in USA) 1 selling bank of America service and product 2 Certificates awarded for the 1st quarter of 2006 by referring customer to open checking account. 3 Manage solve problems for customers. 4 Train and coach tellers and personal bankers, answer most of the questions from tellers and personal banker, how to process most normal and difficult transaction.

SEP. 2006-till now Kinko’s FedEx Part-time-Customer service person

      1	Handling more than 200 customers per day 

2 selling FedEx service and product 3 certificates awarded for effective customer handling.

JAN. 1999- JULY 2005 Dashen Bank S. Co., Addis Ababa, Ethiopia Head, Fund transfer section, General account supervisor, Counter clerk II and I. (All in Main or Special Branch)

1 Code and decodes of payment instructions 2 Processes of cash and non-cash transactions 3 Control stationary items for the branch 4 Verify signature on negotiable instrument 5 Prepare monthly and yearly reports 6 Prepared payroll and reconciliation 7 Handling at least 100 customer per day 8 Handling at least ETB 500,000.00 cash and foreign exchanges per day

APRIL 2003- JULY 2005 Corporation of Ethiopian Entrepreneurs, Addis Ababa, Ethiopia Part-time Accountant

1 Prepared checks, cash payment and received vouchers, prepared payroll and bank reconciliation 2 Carried out other duties assigned by my immediate supervisor

AUG. 1998- DEC. 1998 Civil Aviation Authority, Addis Ababa Ethiopia Junior Accountant

1 Journalizing and posting of entries. 2 Helping external Auditors by supplying documents to be audited 3 Carried out other duties assigned by my immediate supervisor

Education

Currently, part-time Student in U-mass Boston since fall 2006. In the department of Management, Accounting Option as under-graduate student.

2003-2005 Unity University and College Management (3/4 completed)

2002-2004 Member and completed two papers online. To be Associate Chartered Certified Accountant

1996-1998 Addis Ababa Commercial College Accounting Graduated with Diploma