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The "Financial scandal and police investigation" section has serious neutrality issues. The scandal remains a significant part of the subject's history but at the moment the section is nowhere near the impartial tone required under NPOV. It currently seems to be focused on being a dramatic retelling of the expense scandals in lurid detail, rather than an impartial summary of the events.

There are also several issues with unreferenced claims (Kelly Long meeting Mazza as a water ski instructor, the entire "Web of Companies" subsection). RA0808 ^talk_contribs 05:59, 30 September 2017 (UTC)[reply]

I agree that the content of the section is okay, but the tone needs "toning down". - Ahunt (talk) 11:40, 30 September 2017 (UTC)[reply]

The water-ski angle was mentioned by all four Toronto daily papers. I think the point is not to be lurid, but to indicate a lack of qualifications. It was previously covered in the other citations, which I thought would be sufficient, but is now explicitly referenced.

Nepotism seems quite clear, the CEO, Chairman, and HR VP all had friends or relatives hired.

The web of companies was well documented in the auditor general's special report, which was previously referenced elsewhere in the article, but which is now explicitly referenced.

If I may point out the 27 September edit by Soldacre -- Soldacre has no previous edits that I could find.Feldercarb (talk) 18:05, 1 October 2017 (UTC)[reply]

@Soldacre: As was said above, the content is not the issue. It is the tone. RA0808 ^talk_contribs 21:44, 1 October 2017 (UTC)[reply]

specifically? Feldercarb (talk) 00:23, 2 October 2017 (UTC)[reply]

perhaps a "scandal" is "scandalous" because the details are "lurid"? Feldercarb (talk) 16:56, 12 July 2022 (UTC)[reply]

can someone please add what is the correct pronunciation? Different or the same as of "orange"? Thank you Vladivosta (talk) 13:17, 8 September 2023 (UTC)[reply]

I found an article saying it's pronounced as "orange", but not sure how to add it: https://www.cbj.ca/ornge_world_class_transport_medicine/ Vladivosta (talk) 13:24, 8 September 2023 (UTC)[reply]

 Done - Ahunt (talk) 13:43, 8 September 2023 (UTC)[reply]

This edit request by an editor with a conflict of interest was declined.

• What I think should be changed (include citations): I am a paid employee of Ornge in their communications department. Ornge’s primary stakeholder is the (Ontario) public, and we want to make sure they have access to updated and accurate information about this air ambulance service. Much of the information on this page has not been updated in over 10 years, including substantive changes and updates which happened during and after the COVID-19 pandemic. I am happy to make these additions myself or with the help of experienced Wikipedia editors, but thought I should try the Request Wizard first as per Wikipedia’s suggestion. The specific additions I think should be included are an updated list of our bases & crew configuration, the fixed-wing fleet renewal, the launch of night vision goggles & powered stretcher system, Ornge’s participation in the Word’s first MAiD-at-home lung transport, the Blood on Board program, our new mental health transport team, Operation Remote Immunity, and the conclusion/result of the OPP investigation. I see that neutrality issues have been flagged on this talk page previously, but I do not have any immediate requests relating to the re-write of existing information, only additions of new information.

• Why it should be changed: As stated, much of the information on this page has not been updated in over 10 years, including substantive changes and updates which happened during and after the COVID-19 pandemic. The Ontario public (as well as people from across Canada) come to Wikipedia to learn about Ornge and we would like to ensure that the information on this page is up-to-date, accurate and reflective of the services offered. After thoroughly reviewing Wikipedia’s policies, (specifically WP:ENCYCLOPEDIC), I believe these new additions are both true and useful to the understanding of Ornge for public users. I have these additions already typed up with cited third-party sources, but wanted to engage here before making any additions myself. Any help or guidance from experienced editors would be much appreciated. Thanks in advance!

• References supporting the possible change (format using the "cite" button): I have all references and citations ready to go; if any experienced editor can provide guidance on how to move forward, I would gladly accept. Thanks again.

NorthernGlow (talk) 14:46, 18 October 2024 (UTC)[reply]

Hi,

Could you please suggest the exact textual changes that you wish to make: i.e. actual additions along with relevant supporting references, also elements that you wish to delete.

Please note that paid editors should not edit the article themselves. Instead they should present the changes that they would like others to make, and then wait for those changes to be either approved or declined.

Regards, Axad12 (talk) 16:26, 18 October 2024 (UTC)[reply]

Hello,

Thank you for the response! Here are some of the changes I would like to make:

What I think should be changed (include citations):

Delete "In 2012, Ornge and its associated companies employed more than 400 people, including paramedics, pilots and aviation specialists. Ornge has its own aircraft and land ambulances, with 12 bases across Ontario. It also contracts some operations out to independent service providers."

Add: "As of 2024, Ornge has the largest air ambulance and critical care land ambulance fleet in Canada, and employs more than 700 people, including paramedics, pilots, and aviation specialists. It serves more than 14 million people over one million square kilometres of land, deploying from 14 bases across Ontario as well as its Mississauga, Ontario, Canada headquarters. Ornge is responsible for approximately 20,000 patient-related transports per year. It also contracts some of its non-urgent patient transport service in Northern Ontario to private air carriers. [SOURCE: https://www.ornge.ca/Media/Ornge/Images/Campaigns/Strategic%20Plan%202024/Annual-Report-v6.pdf]

Why it should be changed: Outdated statistics replaced with current numbers

References supporting the possible change: https://www.ornge.ca/Media/Ornge/Images/Campaigns/Strategic%20Plan%202024/Annual-Report-v6.pdf

What I think should be changed (include citations):

Under History, add a new subsection "Leadership and Accreditation." Include the following body text: "In 2020, Dr. Homer Tien was appointed President and CEO, replacing Dr. Andrew McCallum (2013-2020). From 2015 to 2020, Dr. Tien served as Chief Medical Officer for Ornge, during which time, Ornge became the first air ambulance service to achieve accreditation in Ontario through Accreditation Canada, a third party healthcare accreditation body." [SOURCE: https://accreditation.ca/news/exemplary-standing-first-air-ambulance-service-achieves-accreditation-ac/]

Why it should be changed: Updated leadership and accreditation information

References supporting the possible change: https://accreditation.ca/news/exemplary-standing-first-air-ambulance-service-achieves-accreditation-ac/

I have more additions but don't want to overwhelm editors all at once! Let me know if these changes are acceptable and I will request the others. Thanks again! NorthernGlow (talk) 13:24, 21 October 2024 (UTC)[reply]

  Edit request declined  

1. The references provided are plain URL links, not formatted as the references in the article are. As Wikipedia is a volunteer project, edit requests such as yours are generally expected to have this formatting done before the request is submitted for review.

Regards,  Spintendo  16:58, 14 November 2024 (UTC)[reply]

Thank you for the feedback! After reviewing Wiki:Citing Sources and Help:Wikitext#Cite web, I think I have formatted them correctly. I will re-paste the request below (which I have condensed for clarity); please let me know if this is appropriate or if a new COI request needs to be submitted. I am new to this and appreciate the help!

What I think should be changed (include citations):

Delete: In 2012, Ornge and its associated companies employed more than 400 people, including paramedics, pilots and aviation specialists. Ornge has its own aircraft and land ambulances, with 12 bases across Ontario. It also contracts some operations out to independent service providers.

Add: As of 2024, Ornge has the largest air ambulance and critical care land ambulance fleet in Canada, and employs more than 700 people, including paramedics, pilots, and aviation specialists. It serves more than 14 million people over one million square kilometres of land, deploying from 14 bases across Ontario as well as its Mississauga, Ontario, Canada headquarters. Ornge is responsible for approximately 20,000 patient-related transports per year. It also contracts some of its non-urgent patient transport service in Northern Ontario to private air carriers. ^[1]

Add: In 2020, Dr. Homer Tien was appointed President and CEO, replacing Dr. Andrew McCallum (2013-2020). From 2015 to 2020, Dr. Tien served as Chief Medical Officer for Ornge, during which time, Ornge became the first air ambulance service to achieve accreditation in Ontario through Accreditation Canada, a third-party healthcare accreditation body. ^[2]

Why it should be changed: Outdated statistics replaced with current numbers as well as updated leadership and accreditation information

References supporting the possible change: NorthernGlow (talk) 14:46, 19 November 2024 (UTC)[reply]

Here are the sources in vertical format if that is more appropriate:

{{cite web

|url= https://www.ornge.ca/Media/Ornge/Images/Campaigns/Strategic%20Plan%202024/Annual-Report-v6.pdf

|title= Ornge Annual Report 2023/2024

|author= Ornge

|date= 1 October 2024

|website= www.ornge.ca

|access-date= 19 November 2024

}}

{{cite web

|url= https://accreditation.ca/news/exemplary-standing-first-air-ambulance-service-achieves-accreditation-ac/

|title= Exemplary Standing: First air ambulance service achieves accreditation with AC in Ontario

|author= Accreditation Canada

|date= 14 February 2019

|website= www.accreditation.ca

|access-date= 19 November 2024

}} NorthernGlow (talk) 14:51, 19 November 2024 (UTC)[reply]

Done - Thanks for formatting! Encoded  Talk 💬 22:14, 27 May 2025 (UTC)[reply]

This edit request by an editor with a conflict of interest was declined.

What I think should be changed (include citations):

Delete "In 2012, Ornge and its associated companies employed more than 400 people, including paramedics, pilots and aviation specialists. Ornge has its own aircraft and land ambulances, with 12 bases across Ontario. It also contracts some operations out to independent service providers."

Add: "As of 2024, Ornge has the largest air ambulance and critical care land ambulance fleet in Canada, and employs more than 700 people, including paramedics, pilots, and aviation specialists. It serves more than 14 million people over one million square kilometres of land, deploying from 14 bases across Ontario as well as its Mississauga, Ontario, Canada headquarters. Ornge is responsible for approximately 20,000 patient-related transports per year. It also contracts some of its non-urgent patient transport service in Northern Ontario to private air carriers. [SOURCE: https://www.ornge.ca/Media/Ornge/Images/Campaigns/Strategic%20Plan%202024/Annual-Report-v6.pdf]

Why it should be changed: Outdated statistics replaced with current numbers

References supporting the possible change: https://www.ornge.ca/Media/Ornge/Images/Campaigns/Strategic%20Plan%202024/Annual-Report-v6.pdf

What I think should be changed (include citations):

Under History, add a new subsection "Leadership and Accreditation." Include the following body text: "In 2020, Dr. Homer Tien was appointed President and CEO, replacing Dr. Andrew McCallum (2013-2020). From 2015 to 2020, Dr. Tien served as Chief Medical Officer for Ornge, during which time, Ornge became the first air ambulance service to achieve accreditation in Ontario through Accreditation Canada, a third party healthcare accreditation body." [SOURCE: https://accreditation.ca/news/exemplary-standing-first-air-ambulance-service-achieves-accreditation-ac/]

Why it should be changed: Updated leadership and accreditation information

References supporting the possible change: https://accreditation.ca/news/exemplary-standing-first-air-ambulance-service-achieves-accreditation-ac/

I have more additions but don't want to overwhelm editors all at once! Let me know if these changes are acceptable and I will request the others. Thanks again!

NorthernGlow (talk) 18:49, 31 October 2024 (UTC)[reply]

Not Done. This seems to just be a duplicate of the request above so I am shutting it down. Please wait for a volunteer to attend to the original request rather than posting it again 10 days later. Axad12 (talk) 18:22, 6 November 2024 (UTC)[reply]

Apologies! I wasn't sure if putting the request in a reply was appropriate or if I needed to submit a new/separate COI request. NorthernGlow (talk) 18:29, 12 November 2024 (UTC)[reply]

Hello, it seems I made some formatting errors in my initial request which was declined. Is it appropriate to submit a new COI request now that I have fixed them? I see that this page has been selected for POTD and that improvements and maintenance for this article are recommended before the 15th of December. Thanks in advance for the guidance! NorthernGlow (talk) 15:58, 10 December 2024 (UTC)[reply]

Hello! This is to let editors know that File:Ornge C-GYNP.jpg, a featured picture used in this article, has been selected as the English Wikipedia's picture of the day (POTD) for December 15, 2024. A preview of the POTD is displayed below and can be edited at Template:POTD/2024-12-15. For the greater benefit of readers, any potential improvements or maintenance that could benefit the quality of this article should be done before its scheduled appearance on the Main Page. If you have any concerns, please place a message at Wikipedia talk:Picture of the day. Thank you!  — Amakuru (talk) 16:10, 9 December 2024 (UTC)[reply]

This edit request by an editor with a conflict of interest has now been answered.

What I think should be changed: On Dec. 15, 2024, user @Joelfouda31 added in a paragraph/quotation about Ornge’s expansion of their Sudbury base. This paragraph does not provide any context for the quotation and does not include a source. While the number of bases and newly announced funding can be updated, this paragraph seems disjointed and out of place.

Delete: “From a health equity perspective, we wanted to see some equality between northeast and northwest Ontario; and Sudbury is an ideal location, because like Thunder Bay where we have a 24/7 helicopter, we already have that in Sudbury. We just didn’t have a facility big enough to house at all,” says Cunnington. “We know that our call volume is going to increase. We are forecasting an approximate 16 percent increase over the next 20 years.” The base expansion in Sudbury will serve as a vital part of Ornge’s vision to provide greater health equity across Ontario.”

Add: “In 2023, the Government of Ontario announced it would fund the renewal of Ornge Air Ambulance’s fixed wing fleet with a new fleet of aircraft. During this announcement, the Ministry of Health also pledged an additional $10 million to facilitate the procurement of a larger hangar for their Sudbury base to accommodate the expanded fixed wing fleet (in addition to their existing helicopter fleet). ^[1] The Ontario Ministry of Health said that this $108 million investment will allow Ornge to provide safe and consistent air ambulance services to all Ontarians, especially in rural and remote areas of the province. By 2026, Ornge air ambulance service will have upgraded its existing fleet of eight fixed wing aircraft and will add four additional aircraft in Northeastern Ontario, adding two new 24/7 Critical Care crews to provide service in the region.” ^[2]

Why it should be changed: The current information about Ornge’s expansion provides no context and is not sourced. If editors feel that this information would be better suited under subtopic “Aircraft Fleet,” that would also be acceptable. Please note that I have made previous COI requests that were not formatted properly. If any editors could take a look at the previous threads, I believe I have fixed these errors. The statistics and information about Ornge bases and employees are still outdated (from 2012). Thank you in advance!

Here are the sources in vertical format if that is more appropriate: Ontario Ministry of Health (7 November 2023). "Ontario Connecting Northern and Rural Communities to Critical Care". www.news.ontario.ca. Retrieved 22 January 2025.

Fedy-MacDonald, Dayna (8 November 2023). "Ontario government increases Ornge fixed-wing fleet renewal to 12 aircraft". www.skiesmag.com. Retrieved 22 January 2025. NorthernGlow (talk) 18:55, 22 January 2025 (UTC)[reply]

Done New content added in history section Encoded  Talk 💬 22:12, 27 May 2025 (UTC)[reply]

I believe I've sorted the earlier requests. I popped one bit in the lead replacing the old section and the other in the history section. If I've missed anything please do let me know. Thanks, Encoded  Talk 💬 22:15, 27 May 2025 (UTC)[reply]

This edit request by an editor with a conflict of interest was declined.

What I think should be changed (include citations):

Add a new section titled “Ornge during COVID-19”

Add subsection titled “Operation Remote Immunity”

Add: "Ornge had a significant role in Operation Remote Immunity (ORI), a public health initiative launched on February 1, 2021, in response to the COVID-19 pandemic. This operation aimed to deliver COVID-19 vaccines to residents of remote Indigenous communities in Northern Ontario, which faced heightened vulnerability to the virus due to factors like overcrowded housing, limited healthcare access, and the remoteness of the areas. ^[1]

The operation was led by Ornge in collaboration with Indigenous leadership, including the Nishnawbe Aski Nation, the Weeneebayko Area Health Authority, and local health units and authorities. These partnerships aimed to ensure the vaccine rollout was conducted in a culturally sensitive manner that respected the autonomy and needs of Indigenous communities. ^[1]

Operation Remote Immunity was designed to be a rapid-response initiative, with a heavy emphasis on logistical planning. The transportation of the Moderna vaccine to these communities required careful handling due to its need for ultra-cold storage. Vaccination teams, composed of healthcare professionals from Ornge and several partner institutions, were trained extensively before deployment. This training included cultural sensitivity education, ensuring that the teams were prepared to work respectfully and effectively within Indigenous communities. ^[2]

A critical component of ORI was the role of Indigenous leadership in guiding the operation. Indigenous leaders were directly involved in the planning and execution of the vaccination campaign, ensuring that it aligned with community needs and values. The involvement of local leadership helped build trust within the communities, which was crucial in overcoming vaccine hesitancy. Communities were engaged early on through consultations, which allowed for a better understanding of local concerns and priorities. ^[1]

Operation Remote Immunity reached 31 fly-in First Nations communities and the town of Moosonee. By April 2021, nearly 25,000 doses of the Moderna COVID-19 vaccine had been administered, with approximately 14,000 people receiving their first dose and over 11,000 receiving their second dose. The operation was deemed successful with over 90% of eligible individuals vaccinated. ^[3]

Ornge also provided leadership for Operation Remote Immunity 2.0 which delivered the vaccine to young people aged 12 to 17. Ornge took responsibility for transporting teams from a Thunder Bay Hub to 25 of the remote communities under Nishnawbe Aski Nation jurisdiction, while the Weeneebayko Area Health Authority had responsibility for providing vaccinations in seven northeastern remote communities. Clinics also offered vaccination opportunities for community members under the age of 17 who did not receive a vaccination during the first round." ^[4]

Why it should be changed: The COVID-19 pandemic had a significant impact on Ontario’s health care system and on Ornge’s operations. Operation Remote Immunity was a historic public health initiative and the addition of Operation Remote Immunity is both true and useful to the understanding of Ornge’s operations for public users of Wikipedia.

References supporting the possible change: Here are the references in vertical format. This is my first time using ref name so I hope I have formatted this correctly!

{cite web

|last1= Burton |first1= Shanice |last2= Hartsoe |first2= Ella |last3= Li |first3= Wan |last4= Wang |first4= Avril |last5= Wong |first5= Joseph

|date= July 2023

|title= Operation Remote Immunity: Providing Vaccines in Remote Indigenous Communities

|url= https://reachalliance.org/wp-content/uploads/2023/09/ORI-Canada-CaseStudy-FINAL-.pdf

|publisher= Reach Alliance}

{cite news

|url= https://www.theglobeandmail.com/canada/article-planning-trust-led-to-covid-19-vaccination-success-in-northern-ontario/

|title= Planning, trust led to COVID-19 vaccination success in Northern Ontario First Nations

|author= Fiddler, Willow

|date= 11 April 2021

|website= The Globe and Mail

|access-date= 14 July 2025}

{cite news

|url= https://www.tbnewswatch.com/local-news/operation-remote-immunity-a-complete-success-3636467

|title= Operation Remote Immunity a ‘complete success’

|author= Diaczuk, Doug

|date= 15 April 2021

|website= TBNewswatch

|access-date= 14 July 2025}

{cite news

|url= https://www.tbnewswatch.com/local-news/operation-remote-immunity-20-will-vaccinate-first-nations-youth-3824329

|title= Operation Remote Immunity 2.0 will vaccinate First Nations youth

|author= Kaufman, Ian

|date= 31 May 2021

|website= TBNewswatch

|access-date= 14 July 2025} NorthernGlow (talk) 19:13, 14 July 2025 (UTC)[reply]

Not done: This feels overtly promotional to me as written. This isn't to say that, if rewritten and (significantly) truncated, that a bit about it wouldn't be out of place in the page. Meepmeepyeet (talk) 05:02, 26 August 2025 (UTC)[reply]

This edit request by an editor with a conflict of interest was declined.

What I think should be changed (include citations):

I have edited the following COI request as per User:Meepmeepyeet’s suggestions to make it shorter and with more neutral language. If any editors have any more specific advice on how the addition can be improved, please let me know! Appreciate the help.

Add a new section titled “Ornge during COVID-19”

Add subsection titled “Operation Remote Immunity”

Add: "Ornge co-led Operation Remote Immunity, a public health initiative launched on February 1, 2021, in response to the COVID-19 pandemic. This operation aimed to deliver COVID-19 vaccines to residents of remote Indigenous communities in Northern Ontario, which faced heightened vulnerability to the virus due to factors like overcrowded housing, limited healthcare access, and the remoteness of the areas. ^[1]

Vaccination teams, composed of healthcare professionals from Ornge and other partner institutions, were trained before deployment to ensure that the teams were prepared to work respectfully and effectively within Indigenous communities. ^[5] Indigenous leaders, including Nishnawbe Aski Nation and the Weeneebayko Area Health Authority, were directly involved in the planning and execution of the vaccination campaign to ensure that it aligned with community needs and values. ^[1]

Operation Remote Immunity reached 31 fly-in First Nations communities and the town of Moosonee. By April 2021, nearly 25,000 doses of the Moderna COVID-19 vaccine had been administered, with approximately 14,000 people receiving their first dose and over 11,000 receiving their second dose. The operation was deemed successful with over 90% of eligible individuals vaccinated. ^[6]

Ornge also provided leadership for Operation Remote Immunity 2.0 which delivered the vaccine to young people aged 12 to 17." ^[7]

Why it should be changed: The COVID-19 pandemic had a significant impact on Ontario’s health care system and on Ornge’s operations. Operation Remote Immunity was a historic public health initiative and the addition of Operation Remote Immunity is both true and useful to the understanding of Ornge’s operations for public users of Wikipedia.

References supporting the possible change: Here are the references in vertical format.

{cite web

|last1= Burton |first1= Shanice |last2= Hartsoe |first2= Ella |last3= Li |first3= Wan |last4= Wang |first4= Avril |last5= Wong |first5= Joseph

|date= July 2023

|title= Operation Remote Immunity: Providing Vaccines in Remote Indigenous Communities

|url= https://reachalliance.org/wp-content/uploads/2023/09/ORI-Canada-CaseStudy-FINAL-.pdf

|publisher= Reach Alliance}

{cite news

|url= https://www.theglobeandmail.com/canada/article-planning-trust-led-to-covid-19-vaccination-success-in-northern-ontario/

|title= Planning, trust led to COVID-19 vaccination success in Northern Ontario First Nations

|author= Fiddler, Willow

|date= 11 April 2021

|website= The Globe and Mail

|access-date= 14 July 2025}

{cite news

|url= https://www.tbnewswatch.com/local-news/operation-remote-immunity-a-complete-success-3636467

|title= Operation Remote Immunity a ‘complete success’

|author= Diaczuk, Doug

|date= 15 April 2021

|website= TBNewswatch

|access-date= 14 July 2025}

{cite news

|url= https://www.tbnewswatch.com/local-news/operation-remote-immunity-20-will-vaccinate-first-nations-youth-3824329

|title= Operation Remote Immunity 2.0 will vaccinate First Nations youth

|author= Kaufman, Ian

|date= 31 May 2021

|website= TBNewswatch

|access-date= 14 July 2025} NorthernGlow (talk) 17:40, 26 August 2025 (UTC)[reply]

Not done for now A few more notes that I think need to be tackled and then I think you should be clear to add.

• Who else led Operation Remote Immunity? Was this a fully government led effort? Which agencies were part of this?
• Second paragraph, first sentence: Language should be changed to "Teams of healthcare professionals were trained before deploying to ensure..."
• What's your source for the third paragraph?
• Who's calling it a complete success? Source provided on reading shows that it was Ornge - doesn't pass the litmus test to be included. I would need an independent agency or source showing that it was a success for that line to be included. Other research shows that there are concerns that people were left behind in the operation. From the Toronto Star[1]:
  • "In particular, advocates say, Indigenous people living off-reserve have been left behind. The federal government doesn’t track off-reserve vaccination rates, but according to Ontario Regional Chief RoseAnne Archibald, only about half of Indigenous people living off-reserve in Ontario have been vaccinated. In Manitoba, that number is just more than a third."

Feel free to ping me again when you've addressed these concerns. Meepmeepyeet (talk) 18:33, 26 August 2025 (UTC)[reply]

An impartial editor has reviewed the proposed edit(s) and asked the editor with a conflict of interest to go ahead and make the suggested changes.

What I think should be changed (include citations):

User:Meepmeepyeet Thank you for the feedback. To respond to your suggestions:

• Who else led Operation Remote Immunity? Was this a fully government led effort? Which agencies were part of this?
  • I have reworded this and added another citation from the Ontario government where this is laid out more clearly.
• Second paragraph, first sentence: Language should be changed to "Teams of healthcare professionals were trained before deploying to ensure..."
  • Done!
• What's your source for the third paragraph?
  • The source was Diaczuk, Doug’s article in TBNewswatch. There are now multiple sources for this paragraph.
• Who's calling it a complete success? Source provided on reading shows that it was Ornge - doesn't pass the litmus test to be included. I would need an independent agency or source showing that it was a success for that line to be included. Other research shows that there are concerns that people were left behind in the operation. From the Toronto Star[1]:
• "In particular, advocates say, Indigenous people living off-reserve have been left behind. The federal government doesn’t track off-reserve vaccination rates, but according to Ontario Regional Chief RoseAnne Archibald, only about half of Indigenous people living off-reserve in Ontario have been vaccinated. In Manitoba, that number is just more than a third."
  • This sentence has been reworked to remove the word “success” to ensure neutrality (although the article you sent over from the Toronto Star calls the campaign a success story in the title and throughout the article itself): “One of the key factors in Ontario’s success has been Operation Remote Immunity, an initiative co-developed by the province and Nishnawbe Aski Nation to administer vaccines in 32 First Nations communities in the North.”
  • This criticism relates to federal & provincial vaccine policy rather than ORI itself. The provincial government was responsible for establishing the scope of Operation Remote Immunity. Ornge carried out this aspect of the vaccine rollout at the direction of government: to deliver vaccines to remote Indigenous communities in Northern Ontario.

In the future, is it appropriate to submit a new COI request when responding to feedback from editors? Or should this be in the form of a reply with no COI request? I have seen both on other pages with COI requests and want to ensure I am responding appropriately. Thanks again!

Add a new section titled “Ornge during COVID-19”

Add subsection titled “Operation Remote Immunity”

Add: "Ornge provided logistical and operational leadership for Operation Remote Immunity, a public health initiative launched on February 1, 2021, in response to the COVID-19 pandemic. This operation aimed to deliver COVID-19 vaccines to residents of remote Indigenous communities in Northern Ontario, which faced heightened vulnerability to the virus due to factors like overcrowded housing, limited healthcare access, and the remoteness of the areas. ^[1]

Operation Remote Immunity was co-led by Ornge in collaboration with Ontario’s vaccine task force, Indigenous leaders, Indigenous organizations including the Nishnawbe Aski Nation and the Weeneebayko Area Health Authority, and local health units and authorities.^[8] Teams of healthcare professionals were trained before deploying to ensure that members were prepared to work respectfully and effectively within Indigenous communities. ^[9] Indigenous leaders were directly involved in the planning and execution of the vaccination campaign to ensure that it aligned with community needs and values. ^[1]

Operation Remote Immunity deployed over 800 missions^[1], reaching 31 fly-in First Nations communities and the town of Moosonee. By April 2021, nearly 25,000 doses of the Moderna COVID-19 vaccine had been administered, with approximately 14,000 people receiving their first dose and over 11,000 receiving their second dose. Over 90% of eligible individuals were vaccinated as a result of Operation Remote Immunity. ^[10] Ornge also provided leadership for Operation Remote Immunity 2.0 which delivered the vaccine to young people aged 12 to 17." ^[11]

Why it should be changed: The COVID-19 pandemic had a significant impact on Ontario’s health care system and on Ornge’s operations. Operation Remote Immunity was a historic public health initiative and the addition of Operation Remote Immunity is both true and useful to the understanding of Ornge’s operations for public users of Wikipedia.

References supporting the possible change: Here are the references in vertical format.

{cite web

|last1= Burton |first1= Shanice |last2= Hartsoe |first2= Ella |last3= Li |first3= Wan |last4= Wang |first4= Avril |last5= Wong |first5= Joseph

|date= July 2023

|title= Operation Remote Immunity: Providing Vaccines in Remote Indigenous Communities

|url= https://reachalliance.org/wp-content/uploads/2023/09/ORI-Canada-CaseStudy-FINAL-.pdf

|publisher= Reach Alliance}

{cite news

|url= https://news.ontario.ca/en/release/60596/ontario-completes-all-first-dose-covid-19-vaccinations-in-northern-remote-indigenous-communities

|title= Ontario Completes All First Dose COVID-19 Vaccinations in Northern Remote Indigenous Communities

|author= Government of Ontario

|date= 8 March 2021

|website= Ontario Newsroom

|access-date= 4 September 2025}

{cite news

|url= https://www.theglobeandmail.com/canada/article-planning-trust-led-to-covid-19-vaccination-success-in-northern-ontario/

|title= Planning, trust led to COVID-19 vaccination success in Northern Ontario First Nations

|author= Fiddler, Willow

|date= 11 April 2021

|website= The Globe and Mail

|access-date= 14 July 2025}

{cite news

|url= https://www.tbnewswatch.com/local-news/operation-remote-immunity-a-complete-success-3636467

|title= Operation Remote Immunity a ‘complete success’

|author= Diaczuk, Doug

|date= 15 April 2021

|website= TBNewswatch

|access-date= 14 July 2025}

{cite news

|url= https://www.tbnewswatch.com/local-news/operation-remote-immunity-20-will-vaccinate-first-nations-youth-3824329

|title= Operation Remote Immunity 2.0 will vaccinate First Nations youth

|author= Kaufman, Ian

|date= 31 May 2021

|website= TBNewswatch

|access-date= 14 July 2025} NorthernGlow (talk) 18:06, 4 September 2025 (UTC)[reply]

Go ahead and make the changes requested. I think this is fine. You should continue to make new COI requests on the off-chance that someone other than the originally responding editor can give you a response faster. Meepmeepyeet (talk) 19:15, 4 September 2025 (UTC)[reply]

This edit request by an editor with a conflict of interest was declined.

I would like to submit another COI request regarding Ornge's involvement in Ontario's COVID-19 response. Thanks in advance!

What I think should be changed (include citations):

Add subsection titled “ICU Transports” under section “COVID-19”

Add: During the COVID-19 pandemic, Ornge had a leading role in the transport and care of intensive care unit (ICU) patients across Ontario. ^{[12] [13]} Specifically, Ornge assisted hospitals in managing patient capacity during COVID-19 by 'decanting' patients, which refers to the process of moving critically ill patients from one hospital's ICU to another hospital with more available capacity. This was done to alleviate overcrowding in overwhelmed ICUs by redistributing patients to less burdened facilities. The practice became common during the COVID-19 pandemic, as surges in ICU admissions, especially among ventilated COVID-19 patients, led to capacity issues in certain hospitals. This practice ensured that hospitals with stretched resources could maintain the ability to care for incoming critically ill patients. ^{[14] [15]}

In 2020 and 2021, Ornge experienced a significant increase in demand for its services as hospitals faced capacity challenges. Patients were transported as far as 110 kilometers from Toronto to other hospitals, including in locations such as Barrie and Kingston. During a COVID-19 wave of infections between November 2020 and January 2021, Ornge transferred approximately 240 ICU patients, representing a 60% increase from the previous year. Many of these patients were COVID-19 positive or exhibited symptoms, and most were sedated and on ventilators. ^[16]

Why it should be changed: The COVID-19 pandemic had a significant impact on Ontario’s health care system and on Ornge’s operations. Ornge’s movement of ICU patients around the province was unprecedented and represents a significant event in the organization’s history. The information regarding ICU transports is both true and useful to the understanding of Ornge’s operations for public users of Wikipedia.

References supporting the possible change: Here are the references in vertical format.

{cite news

|url= https://www.cp24.com/news/2021/01/28/its-non-stop-ornge-takes-lead-on-moving-covid-patients-as-ontario-icus-fill-up/

|title= 'It's non-stop!' Ornge takes lead on moving COVID patients as Ontario ICUs fill up

|author= Casey, Liam

|date= 28 January 2021

|website= CP24

|access-date= 21 October 2025}

{cite news

|url= https://www.ctvnews.ca/lifestyle/article/as-icu-beds-fill-due-to-covid-19-canadas-largest-air-ambulance-fleet-sees-more-transfers/

|title= As ICU beds fill due to COVID-19, Canada’s largest air ambulance fleet sees more transfers

|author= |last1= Favaro |first1= Avis |last2= St. Philip |first2= Elizabeth |last3= Ho |first3= Solarina

|date= 8 January 2021

|website= CTV News

|access-date= 21 October 2025} NorthernGlow (talk) 18:02, 21 October 2025 (UTC)[reply]

 Not done @NorthernGlow Please make a new topic for new COI requests. This helps reviews out. Meepmeepyeet (talk) 18:22, 21 October 2025 (UTC)[reply]

Can do! Thank you. NorthernGlow (talk) 13:30, 23 October 2025 (UTC)[reply]

This edit request by an editor with a conflict of interest has now been answered.

I would like to submit another COI request regarding Ornge's involvement in Ontario's COVID-19 response. Thanks in advance!

What I think should be changed (include citations):

Add subsection titled “ICU Transports” under section “COVID-19”

Add: During the COVID-19 pandemic, Ornge had a leading role in the transport and care of intensive care unit (ICU) patients across Ontario. ^{[1] [2]} Specifically, Ornge assisted hospitals in managing patient capacity during COVID-19 by 'decanting' patients, which refers to the process of moving critically ill patients from one hospital's ICU to another hospital with more available capacity. This was done to alleviate overcrowding in overwhelmed ICUs by redistributing patients to less burdened facilities. The practice became common during the COVID-19 pandemic, as surges in ICU admissions, especially among ventilated COVID-19 patients, led to capacity issues in certain hospitals. This practice ensured that hospitals with stretched resources could maintain the ability to care for incoming critically ill patients. ^{[3] [4]}

In 2020 and 2021, Ornge experienced a significant increase in demand for its services as hospitals faced capacity challenges. Patients were transported as far as 110 kilometers from Toronto to other hospitals, including in locations such as Barrie and Kingston. During a COVID-19 wave of infections between November 2020 and January 2021, Ornge transferred approximately 240 ICU patients, representing a 60% increase from the previous year. Many of these patients were COVID-19 positive or exhibited symptoms, and most were sedated and on ventilators. ^[5]

Why it should be changed: The COVID-19 pandemic had a significant impact on Ontario’s health care system and on Ornge’s operations. Ornge’s movement of ICU patients around the province was unprecedented and represents a significant event in the organization’s history. The information regarding ICU transports is both true and useful to the understanding of Ornge’s operations for public users of Wikipedia.

References supporting the possible change: Here are the references in vertical format.

{cite news

|url= https://www.cp24.com/news/2021/01/28/its-non-stop-ornge-takes-lead-on-moving-covid-patients-as-ontario-icus-fill-up/

|title= 'It's non-stop!' Ornge takes lead on moving COVID patients as Ontario ICUs fill up

|author= Casey, Liam

|date= 28 January 2021

|website= CP24

|access-date= 21 October 2025}

{cite news

|url= https://www.ctvnews.ca/lifestyle/article/as-icu-beds-fill-due-to-covid-19-canadas-largest-air-ambulance-fleet-sees-more-transfers/

|title= As ICU beds fill due to COVID-19, Canada’s largest air ambulance fleet sees more transfers

|author= |last1= Favaro |first1= Avis |last2= St. Philip |first2= Elizabeth |last3= Ho |first3= Solarina

|date= 8 January 2021

|website= CTV News

|access-date= 21 October 2025} NorthernGlow (talk) 13:32, 23 October 2025 (UTC)[reply]

Done Encoded  Talk 💬 11:14, 1 January 2026 (UTC)[reply]

This edit request by an editor with a conflict of interest has now been answered.

I would like to submit a COI request regarding the organization and potential restructuring of Ornge's Wikipedia page. Thanks in advance!

What I think should be changed (include citations):

I would like to request the “Aircraft Fleet” section of this Wikipedia page be moved closer to the top of the page, potentially before or after the “History” section.

Why it should be changed: As Ornge is Ontario’s primary air ambulance service, information regarding our aviation operations is integral to understanding Ornge’s operation as a whole. As the “Aircraft Fleet” section contains foundational information to Ornge, I would like to request this section be moved higher on the page for easier accessibility. The information regarding our aircraft fleet is both accurate and useful to the understanding of Ornge’s operations for public users of Wikipedia and users of this page would benefit from ease of access to this information.

References supporting the possible change: N/A NorthernGlow (talk) 19:48, 15 January 2026 (UTC)[reply]

@NorthernGlow: The order of sections on this page is indeed hard to follow. Sections appear to have been added one-by-one without thinking through the page structure. Accidents are discussed in two separate sections, COVID-19 is a stand-alone (not a subsection to History), a rather lengthy section on wrong-doing stands at the center, and the current fleet and "Historical fleet" are in different sections.

What would be a reasonable reordering and regrouping of the entire page? The most significant information should be closer to the top, but the text should ideally read straight-through, not as a set of disconnected sections.

The "Aircraft Fleet" section may be of greater interest than Covid 19, the 2013 accident, and perhaps the scandals; but it needs work. That section is mostly a set of lists, which don't make smooth reading - should those be placed into a single table? Can more be said about why certain aircraft are in certain places or what their purpose is or how often they are used? The "History" section is more narrative, which might make it a better starting point than current aircraft section. Fiske (talk) 19:04, 20 April 2026 (UTC)[reply]