JamiQ

JamiQ
Company type
social media software
Founded2008
FounderKelvin Quee,[1] Lee Jia Yi, Benjamin Koe[2]
Headquarters
Singapore
,
Singapore
ServicesSocial media analytics, social media monitoring
Websitehttp://jamiq.com/

JamiQ Private Limited is a Singapore-based social media monitoring company.[3] The company was founded by Kelvin Quee, Lee Jia Yi, and Benjamin Koe[2] in September 2008, initially incubated with NTU Ventures. JamiQ's software uses algorithms that can understand the opinions and feelings inferred from phrases and sentences. It processes English words and denotes a positive or negative value to them.[4] JamiQ's software also uses search engines, APIs, RSS feeds, and web crawlers to monitor social media in real-time. It specializes in monitoring Asian social media.[5]

Products

JamiQ offers a variety of products.

JamiQ Social Media Monitoring

JamiQ's flagship product is its automated and localised social media monitoring and measurement solution that provides coverage of social media in any language.[6] Data mining methods and natural language processing technology are used to produce real-time buzz trending, sentiment detection, influence scoring, and market segmentation.[7] Unlike other similar services based in the US that do not cover local markets in local languages, JamiQ offers reach and coverage of all languages and markets and does so in every language for Asia and other multilingual/segmented market regions. Algorithms developed by JamiQ can determine the location of a blog/site even if it is not hosted locally.[8]

ReputationWatch

ReputationWatch is a reputation management service for small and medium-sized businesses and it is a collaboration between JamiQ and Singapore telecommunications company, Singapore Telecommunications (SingTel). Email alerts about local and relevant conversations on new sites and social media platforms such as blogs, forums, social networks and microblogs worldwide are sent to users.[9]

It is built on JamiQ’s social media monitoring technology to allow businesses to track real-time online conversations about their brands in their local market and it is only available on SingTel’s myBusiness Cloud Computing portal in Singapore.[10][11]

Notable Implementations

Singapore General Elections Tracker 2011

Data visualisation company, Swarm, collaborated with JamiQ to launch the Singapore General Elections 2011 Tracker.[12] The visualisation chart displayed top mentioned keywords and trending topics discussed online, along with the most shared articles circulated on the web. The tracker aggregates news articles and blog posts from Google and Twitter data.[13]

References

  1. ^ Quee, Kelvin. "About Kelvin Quee". Kelvin Quee. Retrieved 13 August 2015.
  2. ^ a b Chhan, Marcus (28 January 2009). "The Curious Case Of Benjamin Koe". Marketing Interactive. Archived from the original on 27 November 2010. Retrieved 19 March 2012.
  3. ^ Chng, Grace (August 2011). "A bubbling cauldron of Start-Up 2.0 firms". The Straits Times. Archived from the original on 4 March 2016. Retrieved 4 April 2012.
  4. ^ Hedirman, Supian (January 2009). "Starting up, come rain or shine". TODAY. Archived from the original on 4 November 2012. Retrieved 19 March 2012.
  5. ^ La Marca, Daniela (February 2011). "JamiQ Monitors Social Media across Asian Languages and Markets". MediaBUZZ. Retrieved 19 March 2012.
  6. ^ Bhattacharya, Anol (13 September 2010). "Cashing in on social media". The Business Times. Retrieved 4 April 2012.{{cite web}}: CS1 maint: deprecated archival service (link)
  7. ^ Goh, Daniel (18 November 2009). "JamiQ – Monitoring Social Media Across Languages". Young Upstarts. Retrieved 19 March 2012.
  8. ^ Leong, Bernard (19 November 2009). "In Conversation with Benjamin Koe, Co-Founder of JamiQ". SGEntrepreneurs. Archived from the original on 28 January 2012. Retrieved 19 March 2012.
  9. ^ Kwang, Kevin (3 September 2010). "SingTel brings social media monitoring tool to SMBs". ZDNet Asia. Retrieved 19 March 2012.
  10. ^ Robeiro, Joe (21 September 2010). "Guarding online brand reputation with JamiQ". Enterprise Innovation. Archived from the original on 25 September 2010. Retrieved 19 March 2012.
  11. ^ Tham, Irene (5 September 2010). "Online grouses do get heard". The Sunday Times. Retrieved 19 March 2012.
  12. ^ Tan, Gwendolyn Regina (6 May 2011). "Startups Capitalize On Singapore General Elections 2011". SG Entrepreneurs. Archived from the original on 31 March 2012. Retrieved 10 April 2012.
  13. ^ Lau, Adaline (5 May 2010). "Social Media Monitors Measure Singapore Election Buzz". ClickZ. Retrieved 10 April 2012.

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