Draft:Businessolver
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Comment: This is a very perplexing draft. None of the sources includes an external link (which is OK, but it is preferable to include a link if a source is available onoline), but they all have an access date in 2025! Is this a copy of a draft that has been deleted? If so, please do not submit it without actually revising it and checking that the references are not misleading. bonadea contributions talk 17:30, 13 March 2026 (UTC)
Company type | Private |
|---|---|
| Industry | Benefits administration software |
| Founded | 1998 |
| Headquarters | West Des Moines, Iowa, U.S. |
Key people | Jon Shanahan (President and CEO) |
| Website | www |
Businessolver is a privately held company that provides software-as-a-service (SaaS) technology for employee benefits administration. The company was founded in 1988 and is headquartered in West Des Moines, Iowa.[1][2]
History
Businessolver was founded in 1998 by Jon Shanahan and Sean McMurray.[3]
In April 2014, Businessolver received growth capital from private equity firms including JMI Equity and Warburg Pincus.[4]
In December 2021, Businessolver received a majority investment from Stone Point Capital.[5]
In October 2022, Businessolver acquired Workterra, a benefits administration and compliance platform.[6]
In February 2024, the company acquired The Capstone Group, an employee benefits compliance firm.[7]
In July 2025, Businessolver announced it acquired assets from its former service partner ProView Global, expanding its global operations and service delivery capabilities.[8]
Products and services
Businessolver provides benefits administration software used by employers to manage employee benefit programs.[9]
The company offers consumer-directed healthcare account administration and introduced an integrated consumer accounts platform in 2019.[10]
Businessolver has developed an artificial intelligence-powered virtual assistant called Sofia that supports employees and HR teams through automated interactions and service support.[11]
In 2025, the company announced enhancements to Sofia’s AI framework to expand its capabilities and provide additional insights and automation tools.[12]
Research
Since 2015, Businessolver has published an annual State of Workplace Empathy report that examines workplace trends related to employee experience and organizational culture.[13]
The report surveys employees, HR professionals, and executives on workplace sentiment and engagement trends, and has been cited in media coverage highlighting the financial and organizational impacts of workplace empathy, including findings that unempathetic workplaces may contribute to higher employee turnover and reduced engagement.[14] ``
Sponsorships
In 2024, Businessolver announced a partnership with Alpine Motorsports.[15]
In 2024, Businessolver was also announced as a founding partner of TGL presented by SoFi and was named the league’s “Official HR Technology” partner.[16]
Recognition
Businessolver has appeared on employer and workplace rankings published by Forbes, including lists related to company culture and employee experience.[17] ``
- ^ "Businessolver". Forbes. Retrieved May 20, 2026.
- ^ "Businessolver prepares for 2021 growth with leadership expansion". PR Newswire. December 1, 2020. Retrieved May 20, 2026.
- ^ "Businessolver prepares for 2021 growth with leadership expansion". PR Newswire. December 1, 2020. Retrieved May 20, 2026.
- ^ "JMI Equity, Warburg Pincus and Stone Point Capital Invest In Businessolver". Mergr. April 3, 2014. Retrieved May 20, 2026.
- ^ "Businessolver Received a Majority Investment from Stone Point Capital". William Blair. December 8, 2021. Retrieved May 20, 2026.
- ^ "Businessolver acquires Workterra to grow benefits technology footprint". JMI Equity. October 13, 2022. Retrieved May 20, 2026.
- ^ "Businessolver announces acquisition of the Capstone Group". Business Record. February 20, 2024. Retrieved May 20, 2026.
- ^ "Businessolver Sets the Pace in Benefits Tech with Scaled Innovation, AI Excellence, and Global Expansion". FinancialContent (GlobeNewswire). July 29, 2025. Retrieved May 20, 2026.
- ^ "Businessolver". Forbes. Retrieved May 20, 2026.
- ^ "Businessolver Launches Fully Integrated Consumer Accounts Benefits Platform". PR Newswire. September 25, 2019. Retrieved May 20, 2026.
- ^ Crist, Carolyn (June 25, 2025). "Empathetic leadership has ROI for employee retention, report indicates". HR Dive. Retrieved May 20, 2026.
- ^ "Businessolver Expands Sofia's Agentic AI Framework". Yahoo Finance. July 17, 2025. Retrieved May 20, 2026.
- ^ Crist, Carolyn (June 25, 2025). "Empathetic leadership has ROI for employee retention, report indicates". HR Dive. Retrieved May 20, 2026.
- ^ Crist, Carolyn (June 25, 2025). "Empathetic leadership has ROI for employee retention, report indicates". HR Dive. Retrieved May 20, 2026.
- ^ "From Pit Stops to People: Businessolver Disrupts in Partnership with Alpine Motorsports". Business Wire. February 20, 2024. Retrieved May 20, 2026.
- ^ "Businessolver Announced as Founding Partner of TGL presented by SoFi". Business Wire. August 7, 2024. Retrieved May 20, 2026.
- ^ "Businessolver". Forbes. Retrieved May 20, 2026.
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