Draft:Book A Ride
Submission declined on 13 November 2025 by Hurricane Wind and Fire (talk).
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Comment: Hello. There is one reference in the draft affiliated with the subject that does not count towards the general notability guideline, and another reference does not count towards the general notability guideline either because it does not discuss the subject in-depth. Before resubmission, find more reliable sources that are independent of the subject to establish notability. 🌀Hurricane Wind and Fire (talk) (contribs)🔥 05:49, 13 November 2025 (UTC)
Company type | Private |
|---|---|
| Industry | Business Process Outsourcing |
| Founded | 2013 |
| Founder | Ken Deocharran |
| Headquarters | Georgetown, Guyana |
Area served | Global |
| Products | Back-office support |
| Website | expressinternationalinc |
Express International Inc. is a business process outsourcing (BPO) company headquartered in Georgetown, Guyana. The company provides customer support and administrative processing services, with clients primarily in the transportation and logistics sector.[1]
History
Express International Inc. was established in 2013 in Georgetown, Guyana, as part of the expansion of Express Trucking and Courier Inc., a New York–based freight company founded by Guyanese diaspora entrepreneur Ken Deocharran.[2]
By 2021, the company employed approximately 285 people at its Hadfield Street facility and announced plans for expansion.[2]
In 2022, Express International invested about GY$42 million in staff development, including COPC management training for supervisory and director-level personnel.[3][4]
Operations
Express International provides customer support, contact-centre services, and back-office processing for clients, including companies within the North American transportation sector.[1]
Government reports have identified the company as part of the expansion of Guyana’s business-process outsourcing industry.[2]
Training and certification
In 2022, twenty employees completed COPC customer-experience management training, with additional cohorts planned.[5] According to COPC Inc., the training formed part of the company’s long-term objective to pursue organizational COPC certification.[5]
Industry context
Guyana's government has promoted business-process outsourcing as part of its economic diversification efforts. During a 2021 site visit, the Senior Minister in the Office of the President with responsibility for finance referred to Express International as an example of diaspora-driven investment in the sector.[2]
See also
References
- ^ a b "Express International invests $42M in Guyana". Outsource Accelerator. Retrieved 2025-11-26.
- ^ a b c d "Finance Minister tours Express International Inc". Ministry of Finance, Government of Guyana. 20 July 2021. Retrieved 2025-11-26.
- ^ "Express International invests $42M in local talent, brand development". News Room Guyana. 19 March 2022. Retrieved 2025-11-26.
- ^ "$42M spent to certify local staff of Express Int'l". Guyana Chronicle. 20 March 2022. Retrieved 2025-11-26.
- ^ a b "Express International Inc. Invests in Employees to Elevate Customer Service". COPC Inc. 19 April 2022. Retrieved 2025-11-26.
Category:Business process outsourcing companies Category:Companies of Guyana Category:Companies based in Georgetown, Guyana Category:2013 establishments in Guyana
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