Draft:Askem

About Askem

Askem
DevelopersReact and Share Oy
Initial release2016
Operating systemWeb
TypeWeb analytics, accessibility monitoring, content feedback
LicenseProprietary
Websiteaskem.com

Askem is a web-based software platform developed by the Finnish company React and Share Oy for website analytics, accessibility monitoring, and user feedback collection. It is primarily used by public sector organisations, universities, and enterprises to improve digital content quality, usability, and accessibility.

The service combines web analytics dashboards, accessibility and quality assurance tools, and in-page feedback components into a single platform.

Company

React and Share Oy is a Finnish limited liability company (osakeyhtiö) registered in the Finnish Business Information System.[1] The company is headquartered in Helsinki, Finland, and Askem is its primary commercial product.

Products and features

Askem consists of three main functional areas. All able to work as one tool or separately.

Web analytics

Askem provides web analytics dashboard that allow organisations to monitor key performance indicators, user behaviour, and trends over time. The analytics data is used by content owners to evaluate content effectiveness and support data-driven website development.

Accessibility & Quality Assurance

The platform includes tool for monitoring website accessibility and content quality. This tool assist organisations in identifying accessibility issues, broken links, and content problems in relation to standards such as the Web Content Accessibility Guidelines (WCAG) and the European Accessibility Act (EAA).

Feedback collection

Askem enables page-level user feedback through embedded questions and buttons. Website visitors can indicate whether content was helpful and provide anonymous comments. According to the Finnish Institute of Occupational Health, the Askem tool is used to collect feedback and analyse the quality of website content.[2]

The feedback system is used on both public websites (internet) and internal intranet environments (intranet).

Adoption

Askem is used by a range of public sector and educational organisations in Finland and abroad.

The City of Helsinki uses Askem on its Helsinki.fi website to monitor content performance and collect user feedback for content development.[3]

Aalto University uses Askem on its main website to allow editors to collect feedback and improve content structure and usability.[4]

The Finnish National Agency for Education uses Askem to collect feedback and develop its website content according to its privacy policy documentation.[5]

The Police University College of Finland lists Askem among the tools used on its website for feedback and content improvement purposes.[6]

Reception and use

Public sector organisations have reported that Askem supports content owners in understanding user needs and improving the clarity and usability of digital services. Its adoption among Finnish government agencies and universities reflects broader efforts to improve accessibility compliance and user-centred content development.

See also

Web analytics

Web accessibility

User experience

References

  1. ^ "YTJ – Finnish Business Information System". Retrieved 2026-01-19.
  2. ^ "Cookie Policy". Finnish Institute of Occupational Health. Retrieved 2026-01-19.
  3. ^ "Askem tuoteomistajan työkaluna". City of Helsinki (in Finnish). Retrieved 2026-01-19.
  4. ^ "Askem feedback tool instructions for Aalto.fi editors". Aalto University. Retrieved 2026-01-19.
  5. ^ "Privacy policy". Finnish National Agency for Education. Retrieved 2026-01-19.
  6. ^ "Information about the website". Police University College. Retrieved 2026-01-19.

Content Disclaimer

Informasi ini disarikan dari Wikipedia dan disajikan kembali untuk tujuan edukasi. Konten tersedia di bawah lisensi CC BY-SA 3.0. Kami tidak bertanggung jawab atas ketidakakuratan data yang bersumber dari kontribusi publik tersebut.

  1. The information displayed on this website is sourced in part or in whole from Wikipedia and has been adapted for the purpose of restating it. We strive to provide accurate and relevant information, however:
  2. There is no guarantee of absolute accuracy. Wikipedia is an open, collaborative project that can be edited by anyone, so information is subject to change.
  3. It is not intended to constitute professional advice. The content displayed is for informational and educational purposes only. For important decisions (e.g., medical, legal, or financial), please consult a professional.
  4. Content copyright. Wikipedia is licensed under the Creative Commons Attribution-ShareAlike License (CC BY-SA). This means that content may be reused with appropriate attribution and shared under a similar license.
  5. Responsible use. Any risk arising from the use of information from this website is entirely the responsibility of the user.